Accessibility
The Gate aims to be as accessible as possible. As well as our accessible facilities, we provide assisted performances throughout the year.
Lift Access
Please be aware that due to the historic nature of the theatre, lift access is located at the rear of the building. For information regarding wheelchair access to the lift, please see the next section.
On the day of a performance, the lift may be accessed from the Rotunda Hospital car park and from Parnell Square East via a pedestrian gate 45 minutes before the performance begins. If availing of the lift, we ask that you arrive no later than 15 minutes prior to the start time.
⚙️ Lift Maintenance & Accessibility Update
To keep our facilities running smoothly, our main passenger lift is undergoing essential maintenance. During this time, we are fully open and look forward to welcoming you via an alternative route.
How to access the building:
- New Entrance: Please enter through the Workshop Entrance, this entrance can still be accessed via the Rotunda car park. It’s closer to the black gate that leads to Parnell Square East.
- On-Site Help: A friendly attendant will be stationed at the entrance to guide you and there will be clear signage displayed.
- Your Journey: To reach the auditorium from this side of the building, you will take a short route involving two separate lifts. One to gain access to the building (this is a goods lift, safe for passenger use) and another one which is a platform lift to access the auditorium.
We appreciate your understanding and apologise for any temporary inconvenience.
Our front of house team will be delighted to collect your tickets from our box office for you.
To ensure that the Gate team can optimally facilitate your visit, please inform our box office of your intention to avail of the lift on +353 1 874 4045 or boxoffice@gate-theatre.ie.
Wheelchair Access
We currently have two wheelchair spaces in the auditorium. The auditorium is accessible from the lift at the rear of The Gate building. There is a fully accessible bathroom located on the auditorium level.
Please be aware that due to the historic nature of our theatre, we sincerely regret the bar is not accessible to wheelchairs. However, a member of our front of house team can arrange pre-show or interval drinks for your enjoyment in the coffee dock or in our John Pollard Foyer on request.
Guide and Medical Service Dogs
The Gate Theatre is pleased to welcome guide and medical service dogs. If you intend to bring a guide or medical service dog to a performance, we would ask you to contact us in advance of making your booking.
Maximum Wheelchair Dimensions for Lift Access
While our lift is a standard size and accommodates most wheelchair models, please be aware that some larger motorised wheelchairs may not be compatible with our lift. To ensure your visit to the Gate runs as smoothly as possible, we ask that you check that your wheelchair fits within the below maximum dimensions:
- Max Width 75cm & Depth 130cm
Should this raise any concerns, or for further assistance with this, please contact our box office team on +353 1 874 4045 or boxoffice@gate-theatre.ie.
Auracast
Auracast™ is our Bluetooth LE Audio technology that allows hearing aid users to wirelessly stream audio from our venue to their compatible hearing aids. To use it, first make sure your hearing aids support Bluetooth LE Audio and Auracast. Then, use a smartphone to scan for available broadcasts in the Bluetooth settings, or scan our QR code. Once you select a stream, your hearing aids will connect and receive the audio directly.
To learn more about the Auracast please contact our Box Office directly on +353 1 874 4045 or boxoffice@gate-theatre.ie.
Accessible Performances
Irish Sign Language (ISL) interpreted performance information will be available on each individual production page.
Feedback
We are always seeking to improve our services and to make your visit to the Gate as accessible and enjoyable as possible. We welcome you to email your suggestions and feedback on how we can improve your visit to boxoffice@gate-theatre.ie